Case Study

Paid Social

Vitabiotics: Driving e-commerce sales

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The Brief

Drive e-commerce sales for the UK’s largest vitamin company, by ascertaining new customers whilst also maximising incremental sales from existing customers.

The strategy

Segmenting bottom of the funnel customer journey on a granular level (EG: Added to Cart, Account Page Viewers, Product Viewers, Site Viewers and Previous Purchasers split by various time-frames).

We constructed a series of highly refined prospecting audiences going beyond those users with merely a vague interest in vitamins, through a triple-layered targeting approach. Both prospecting and retargeting audiences were continuously tested against each other and optimised to find the most valuable consumers for the brand.

 

 The Results

 

40K

Purchases

32%

Increase in ROAS YoY

44%

New Customers

 
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