
The Brief
Drive e-commerce sales for the UK’s largest vitamin company, by ascertaining new customers whilst also maximising incremental sales from existing customers.
The strategy
Segmenting bottom of the funnel customer journey on a granular level (EG: Added to Cart, Account Page Viewers, Product Viewers, Site Viewers and Previous Purchasers split by various time-frames).
We constructed a series of highly refined prospecting audiences going beyond those users with merely a vague interest in vitamins, through a triple-layered targeting approach. Both prospecting and retargeting audiences were continuously tested against each other and optimised to find the most valuable consumers for the brand.
The Results
40K
Purchases
32%
Increase in ROAS YoY
44%
New Customers
